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First Charlotte Physicians Matthews
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Billing & insurance


If we are provided a copy of your insurance card, we will gladly file charges with your insurance provider.You will be responsible for any copayment, insurance deductible or coinsurance due at the time of service. Laboratory charges are usually billed separately. Billing questions can be directed to our Centralized Business Office at 866-657-4421 weekdays from 8 a.m. to 5 p.m.

Online bill pay

For your convenience you can pay bills from your doctor's office online. This service allows you to pay your bills quickly and securely.
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We participate with a large number of insurance plans. See below for a list of Novant Health accepted insurances. You may also contact your insurance carrier to confirm that our physicians are in your network. Please note that we do not participate in "Discount Plans," despite the fact that many list us on their website to be "In-Network".



Our office is open:

Monday to Wednesday
8 a.m. to 7 p.m.

Thursday & Friday
8 a.m. to 5 p.m.