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First Charlotte Physicians Matthews
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Owens, Susan Leigh, MD

Affiliated with Novant Health
4.92 out of 5 | 319 reviews
Internal Medicine
Novant Health First Charlotte Physicians Matthews
(704) 384-6901
Ratings
4.92
Likelihood of your recommending this care provider to others
4.93
Your confidence in this care provider
4.93
Friendliness/courtesy of the care provider
4.90
Explanations the care provider gave you about your problem or condition
4.92
Concern the care provider showed for your questions or worries
4.92
Care provider's efforts to include you in decisions about your treatment
4.93
Degree to which care provider talked with you using words you could understand
4.88
Amount of time the care provider spent with you
4.91
Information the care provider gave you about medications (if any)
4.89
Instructions the care provider gave you about follow-up care (if any)
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.


Comments
Patient Comments 60 reviews
April 30, 2019
*Dr. Owens is always friendly & happy to answer any questions &/or concerns. Always happy to see her.
-Patient in WINGATE, NC

April 26, 2019
My doctor is very OPEN to me as a patient and also as an individual. She is RESPECTFUL to me not only as her patient, but also as a PERSON and VALUES MY OPINIONS. She is also COMPASSIONATE and CARING.
-Patient in CHARLOTTE, NC

April 02, 2019
Susan Owens is a competent doctor, knowledgeable and wise....
-Patient in STALLINGS, NC

April 01, 2019
I have recommended Dr. Owens to my friends. She has always given me great care.
-Patient in CHARLOTTE, NC

March 24, 2019
*Dr. Owens is always fantastic! She is exactly how a doctor should be. Caring with great bedside skills. Very knowledgeable. The nurses are always fantastic as well!
-Patient in CHARLOTTE, NC



Appointments
Our online request an appointment feature is for patients who would like to schedule a future appointment and is not intended for same day appointments. If you need an appointment today, please contact your physicians practice directly.

Your request will be sent to a Novant Health representative who will contact you to assist in scheduling an appointment.

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Practice locations
Novant Health First Charlotte Physicians Matthews
(704) 384-6901


Provider video


Education
Medical School:
East Carolina University
(1994)

Residency:
Carolinas Medical Center 1997

Board Certifications:
Internal Medicine


Learn More
Gender: Female




Request appointment
Call for an appointment 704-384-6901

Location

Hours

Our office is open:

Monday to Wednesday
8 a.m. to 7 p.m.

Thursday & Friday
8 a.m. to 5 p.m.