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First Charlotte Physicians Matthews
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Burgess, William Cromartie, MD

Affiliated with Novant Health
4.92 out of 5 | 373 reviews
Internal Medicine
Novant Health First Charlotte Physicians Matthews
(704) 384-6901
Ratings
4.92
Likelihood of your recommending this care provider to others
4.95
Your confidence in this care provider
4.96
Friendliness/courtesy of the care provider
4.93
Explanations the care provider gave you about your problem or condition
4.93
Concern the care provider showed for your questions or worries
4.92
Care provider's efforts to include you in decisions about your treatment
4.95
Degree to which care provider talked with you using words you could understand
4.89
Amount of time the care provider spent with you
4.88
Information the care provider gave you about medications (if any)
4.89
Instructions the care provider gave you about follow-up care (if any)
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.


Comments
Patient Comments 67 reviews
June 29, 2019
Dr Burgess is a very intelligent and compassionate MD. My husband and I both like him a lot, and hope he continues practicing for many years!!
-Patient in WAXHAW, NC

June 28, 2019
Dr. B is without question top notch!!
-Patient in CHARLOTTE, NC

June 19, 2019
Dr Burgess is warm and friendly. When he asks how I am doing, he waits for a response,its' clear that he does care. His team seems comfortable working with him. Besides being a very nice person, he is also a very intelligent physician, one of the best in the area, in my opinion.I know when my appt is with him, that I will have excellent, evidence based care.
-Patient in INDIAN TRAIL, NC

June 18, 2019
Dr. Burgess is a really great doctor. Very thorough, easy to talk with, asks really good questions of me about how I'm doing and any concerns I might have.
-Patient in MARSHVILLE, NC

June 17, 2019
We have been under Dr. Burgess care for over 20 yrs. He is like a family member now. He really does care about me and has called my home when he is concerned about a problem I've had. He cares for our daughter also, and our Granddaughter also attends the practice with another Dr. in the clinic. My husbands Cardiologist said that our primary care Dr. saved his life by catching a potential problem early. Dr. Burgess is up on current medicines and procedures, which is why my husband diddn't have a heart attack. But he isn't quick to order test and scans unless they are needed. He has taken very good care of my family. I wouldn't change to another Dr. unless there would be no way Dr. Burgess could see me.
-Patient in MATTHEWS, NC



Appointments
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Practice locations
Novant Health First Charlotte Physicians Matthews
(704) 384-6901


Provider video


Education
Medical School:
University of Texas Medical School
(1987)

Residency:
Univ. of Virginia School of Medicine 1991

Board Certifications:
Internal Medicine


Learn More
Gender: Male




Request appointment
Call for an appointment 704-384-6901

Location

Hours

Our office is open:

Monday to Wednesday
8 a.m. to 7 p.m.

Thursday & Friday
8 a.m. to 5 p.m.