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First Charlotte Physicians Matthews
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Burgess, William Cromartie, MD

Affiliated with Novant Health
4.91 out of 5 | 306 reviews
Internal Medicine
Novant Health First Charlotte Physicians Matthews
(704) 384-6901
Ratings
4.91
Likelihood of your recommending this care provider to others
4.91
Your confidence in this care provider
4.94
Friendliness/courtesy of the care provider
4.92
Explanations the care provider gave you about your problem or condition
4.90
Concern the care provider showed for your questions or worries
4.88
Care provider's efforts to include you in decisions about your treatment
4.90
Degree to which care provider talked with you using words you could understand
4.87
Amount of time the care provider spent with you
4.86
Information the care provider gave you about medications (if any)
4.87
Instructions the care provider gave you about follow-up care (if any)
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.


 Comments
Patient Comments 73 reviews
June 29, 2020
Dr Burgess is always very attentive, and never feels like he's in a rush. I have complete faith in his competency, as well as him staying up to date with current medical practices.
-Patient in WAXHAW, NC

June 29, 2020
Dr. Burgess has always treated me well never a problem.
-Patient in CHARLOTTE, NC

June 29, 2020
Dr. Burgess is consistently very friendly and courteous. He is extremely informative and provides detailed information on my conditions and the medication that is prescribed. He spends the required time with me and I don't feel rushed.
-Patient in CHARLOTTE, NC

June 26, 2020
Dr. Burgess is a very good doctor in my opinion. (I told him so during the visit) Pleasant, very knowledgeable, seems to really be focused on the patient. I feel fortunate to have him as my primary care doctor.
-Patient in MARSHVILLE, NC

June 25, 2020
Outstanding
-Patient in CHARLOTTE, NC

read more patient comments >


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 Practice locations
Novant Health First Charlotte Physicians Matthews
(704) 384-6901
Get directionsVisit the website


Provider video


Education


Medical School:
University of Texas Medical School
(1987)

Residency:
Univ. of Virginia School of Medicine 1991

Board Certifications:
Internal Medicine


Learn More
Gender: Male




Location


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Hours

Our office is open:

Monday to Wednesday
8 a.m. to 7 p.m.

Thursday & Friday
8 a.m. to 5 p.m.