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First Charlotte Physicians Matthews

Burgess, William Cromartie, MD

Affiliated with Novant Health
4.90 out of 5 | 509 reviews
Internal Medicine
Novant Health First Charlotte Physicians Matthews
(704) 384-6901
Overall rating
Administration and Staff
Medically Informed Visit
Bedside Manner
Privacy and Trust
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Learn more about our survey process.

Patient Comments 93 reviews
May 13, 2021
Dr Burgess always tries to address any questions I have concerning my well being. His staff and all office personnel are always friendly and project a professional bearing.
-Patient in MONROE, North Carolina

May 11, 2021
I was seen quickly and felt better immediately with the excellent care I received from Dr Burgess and his skilled nurses. Thank you!!
-Patient in MATTHEWS, North Carolina

May 11, 2021
Easy access and processing. Dr B always listens and is interested in my overall health.
-Patient in CHARLOTTE, North Carolina

May 08, 2021
Dr Burgess & Shannon, his nurse, were patient and thorough. DrB tries hard to tailor the right plan for my health. The reception staff is fast, polite & efficient while being warm & welcoming.
-Patient in MATTHEWS, North Carolina

May 05, 2021
The physician and associates were very attentive to my concerns.
-Patient in INDIAN TRAIL, North Carolina

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Practice locations
Novant Health First Charlotte Physicians Matthews
(704) 384-6901

Provider video


Medical School:
University of Texas Medical School

Univ. of Virginia School of Medicine 1991

Board Certifications:
Internal Medicine

Learn More
Gender: Male



Our office is open:

Monday to Wednesday
8 a.m. to 7 p.m.

Thursday & Friday
8 a.m. to 5 p.m.